PEER COORDINATOR POSITION
Position Title: Peer Coordinator
FLSA Classification: Non-Exempt
Reports To: Director of Programs
Workers’ Comp Classification: Administrative
Exempt Category: Non-Exempt, Part-Time
Pay: $15/hr | 20 hours per week
The Peer Coordinator is to serve as a facilitator to those individuals seeking their Certified Recovery Peer Specialists certification. The Coordinator will assist the Director of Programs in overseeing the Peers in Recovery Mentorship Program (PIRMP). The Coordinator will help ensure that PIRMP candidates receive support, training, and resources to facilitate their certification process. Coordinator will help PIRMP candidates to identify potential challenges and barriers for obtaining their certification. The Coordinator will also help identify employment opportunities. The Coordinator will support the mission, quality programs and services of NAMI Pinellas County, Inc., ensuring relevant standards, processes and regulations are upheld. Manages and reports program metrics and data management. Reports to the Director of Programs.
Supervisory Responsibility: Provides support/coordination for Peers in Recovery Mentorship Program applicants in a non-clinical behavioral health setting.
- Certified Peer Specialist (CRPS) designation from the Florida Certification Board; or equivalent certification from outside the State of Florida; endorsed as a CRPS within the first 6 months of employment.
- High School diploma or GED AND one year of experience with a self-determination program and self-identified consumer of mental health services preferred.
- Certified WRAP Facilitator, Wraparound trained, Suicide Prevention and/or Trauma-Informed training is preferred. Other forms of training and experience relevant to peer support are also valued.
- Must be dependable, a team player, possess organization skills, be a self-starter, creative, empathic, have a valid FL Driver’s License, reliable transportation, pre-employment clearances a must (Florida Level II Background Screening).
Willingness to work evenings and weekends.
Some travel required.
Essential Job Functions:
- Training: Peer Coordinator will coordinate and assist in locating, registering for, and completing necessary trainings to satisfy the training requirement for the Recovery Peer Specialist certification. In addition to the required CRPS training courses, the Peer Coordinator will also help coordinate candidate training in NAMI Signature Programs/Support Groups.
- Mentorship: Peer Coordinator will serve as a mentor to the PIRMP candidates. The Peer Coordinator will provide onboarding, training mentorship, career development support and navigation; provide support and technical assistance with PIRMP candidates’ certification processes; assist candidates in planning and goal setting related to the workplace and professional development; expand their expertise through formal and informal learning opportunities; role model recovery, wellness, and professionalism to the candidate; review and discuss the progress being made on a regular basis.
- Data Collection: The Peer Coordinator will be responsible for maintaining proper electronic and paper files, records, and documentation of the candidate’s training progress. Help candidates maintain their training portfolio, which includes all the necessary recommendation forms. Help candidates prepare their Florida Certification Board package that needs to be submitted to sit for the CRPS provisional/state exam. Completes and submits monthly updates to the Director of Programs and/or the Executive Director.
- Serve as a community liaison for NAMI Pinellas County for outreach opportunities and program development implementation.
- Offer mental health awareness/peer support presentations to diverse populations across Pinellas County in schools, provider agencies, faith-based organizations, etc. Providing education, support, and resources to the community.
- Distribute NAMI Pinellas program and event flyers as well as other print materials to various organizations.
- Work with Director of Programs on Volunteer Program including recruitment, interviewing, and managing program volunteers for program and support group leaders and facilitators.
- Work with Director of Programs to schedule and promote community events, meetings, and education courses.
- Help coordinate community presentations, education opportunities, and health fair displays.
- Performs other duties as assigned by the Executive Director and/or Director of Programs.
Required Knowledge, Skills & Abilities:
- Excellent oral communication and business writing skills.
- Ability to represent NAMI Pinellas County Florida well at funder, provider and community venues.
- Ability to manage multiple tasks and prioritize to meet deadlines.
- Above-average knowledge of computer software, e.g., Microsoft Office Suite, etc., as applicable to the position.
Fiscal Responsibility – Demonstrate sharing of ideas and/or implement process improvement initiatives that lead to increased efficiencies and reduced costs and/or increased revenue.
Productivity – Demonstrate work habits that result in productive work output within the required timeframe that is professional, accurate and thorough; explore new ways to improve work output; demonstrate flexibility to respond to change.
Teamwork – Demonstrate cooperativeness with and value and respect toward peers, superiors, customers and when representing NAMI Pinellas County Florida in the community; demonstrate initiative to help others when needed.
Communication – Demonstrate verbal and written communications that are professional, clear, concise and courteous; demonstrate effective presentation skills and listening skills, both in the workplace and when representing NAMI in the community.
Reliability – Demonstrate reliability through attendance and punctuality, both in the workplace and when representing NAMI in the community.
Loyalty – Demonstrate loyalty to the corporate culture and business standards by adherence to established plans and policies.
Standards of Performance
- Corporate Culture – Understand and embrace organization mission, vision, goals, and guiding principles.
- Communication – Demonstrate accurate, clear concise and courteous internal/external verbal and written communication and presentations; demonstrate sound listening skills; represent NAMI well in the community.
- Quality of Work – Demonstrate accurate, neat, and thorough work; infrequent errors that have minimal or no negative impact to NAMI.
- Quantity of Work – Demonstrate sound work habits; work output and timeliness positively impact NAMI’s overall performance.
- Dependability – Complete assignments and meet deadlines, punctual and infrequent unplanned absences.
- Interpersonal Skills – Maintain positive and cooperative attitude; work harmoniously with others; demonstrate effective conflict resolution and welcome constructive feedback.
- Initiative – Work independently, problem solve, identify cost efficiencies, assume additional responsibility, and offer support and assistance to others as appropriate.
- Adaptability – Demonstrate flexibility and adaptability to changing priorities.
- Decision Making – Demonstrate logical and sound judgment; ensure decisions are made at appropriate level of authority.
- Ethics – Adhere to Standards of Business Conduct; Demonstrate sound ethical principles in all situations; Comply with all confidentially standards, including HIPAA, as related to client and employee privacy.
- Safety – Adhere to safety standards at all times.